They have a really complicated system in which you buy points, they send you a key, and you have to click on random buttons until you figure out where to paste the key. And this was _not_ a complicated document.On top of that, the instructions were so confusing that I ended up purchasing it twice. Actually, it was worth than that: half way through it stopped converting the equations altogether. Although the website claimed to handle bibtex and equations, it did neither: not a single reference was included and, although I had chosen the 'convert to mathtype' o ption, it converted to some math format I had never seen before. I recently used GrindEQ to convert latex to word.
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